Website/App Crashes, Sticker Shock for Final Alan Jackson Show
Country legend Alan Jackson announced his final show for Saturday, June 27th at Nissan Stadium in Nashville with a massive lineup of supporting talent that includes Luke Bryan, Eric Church, Keith Urban, Luke Combs, Riley Green, Cody Johnson, Miranda Lambert, Carrie Underwood, Jon Pardi, Lee Ann Womack, and more to be announced.
With arena-level artists supporting the last opportunity to see Alan Jackson live, you knew demand would be steep. In fact, it seemed unrealistic to think that 55,000 tickets and a single day event would even scratch the surface for demand.
The pre-sale for the concert officially started on Wednesday morning (10-15) through Seat Geek, and immediately the app and website were crashing. All morning, fans who took advantage of the pre-sale registration between October 8th and 13th were seeing “Application error: a client-side exception has occurred (see the browser console for more information).”
Even folks who were able to get to the website or app got the message, “This page is popular right now so a queue has formed, ensuring fair access. When it’s your turn we’ll automatically refresh the page. Thank you for your patience. We are experiencing very high demand so please be patient. Thank you for your understanding.
“Some fans are experiencing an error due to the exceptional demand. Please refresh your screen to reenter the queue and keep your place in line if you get bumped out of the queue. There is still inventory remaining.“
This was included with a progress bar that wouldn’t budge for many. (FYI, this is what Saving Country Music headquarters is currently experiencing).
Even if/when fans are able to get through, many are being sticker shocked by the exorbitant prices that are not even resale inventory at this point, but the face value price. The cheapest ticket registered is $350 for corner seats in the upper stadium section, with many of the upper deck tickets going for $567 or $576, and some going for as much as $908. Front GA access is going for $2,659, with most lower bowl and floor tickets going for well over $1,000.
The demand for this concert can’t be a shock to anyone. This is Alan Jackson’s final show. If Cross Canadian Ragweed can sell out four consecutive stadium shows for their reunification, Alan Jackson is most certainly going to pack a stadium immediately, especially with the support acts involved. And despite the exorbitant prices, there will be a certain cohort of fans that will pay them.
It seemed implausible from the beginning that one show would be able to satiate demand to see Alan Jackson one final time. But it’s also a fair question of Alan Jackson would be up for doing consecutive shows on consecutive nights as he suffers from the neurological disorder CMT, which is the reasons he’s calling it quits in the first place.
Tickets were scheduled to go on sale to the general public on Friday, October 17 (Alan Jackson’s birthday), but it’s uncertain if any will remain.
Without question, Alan Jackson’s “Last Call: One More for the Road – The Finale” will be a once-in-a-lifetime opportunity. But opportunity to experience it is going to involve a lot of money, and a luck of the draw due to demand.
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October 15, 2025 @ 9:19 am
The little evil folks don’t like to talk about is SG, TM, etc. scalping their own tickets and changing the pricing based on demand (which they did for this show). Prices were changing dynamically. If anyone pays $567 in nosebleeds for this show, they have more money to burn than I do.
October 15, 2025 @ 9:41 am
I have a screenshot that shows the original GA pit price as $1,534 before it potentially rose to $2,659, though there might be different tiers of the pit to coincide with those prices. I wasn’t able to get in myself to confirm.
Something else I find curious: The press release clearly stated that pre-sale would start at 10 AM Central. Sure, that means you better have your fingers ready at 8:45 and be refreshing by 9. But half the tickets were already gone by 9:30.
The thing is, everyone can shake their fists at Seat Geek and Ticket Master all they want. The ugly truth is when you have an event like this where you’re going to have 10-15-times the demand for seats than you have supply, crashing out websites that are specifically designed not to crash, it’s going to become a feeding frenzy, folks are going to be disappointed, and prices are going to soar. It’s supply and demand. The only way to solve the problem is to increase supply, which in this case, might not be possible.
The lack of transparency in the ticketing business and predatory behavior most definitely doesn’t help. It’s opportunities like this where the most advantage is taken upon consumers.
October 15, 2025 @ 10:12 am
“The lack of transparency in the ticketing business and predatory behavior most definitely doesn’t help.”
I have never understood the practice of not knowing the price of a ticket until the point of purchase. It’s only gotten worse over the years, especially with the advent of dynamic pricing.
October 15, 2025 @ 9:34 am
Nearly 1k for some nosebleed seats is insane. I bet many of the people paying those high prices are rich people and social media influencer types.
October 15, 2025 @ 9:35 am
I didn’t realize Seatgeek did anything but third Party sales? is this something new for them?
October 15, 2025 @ 9:44 am
I thought that too, but it appears Seat Geek was contracted out to handle the presale.
October 15, 2025 @ 9:52 am
Seatgeek, TM and Stubhub have had contracts with different venues. For a while Seatgeek was the official ticket provider of the Brooklyn Nets and they’ve also been the ticket provider for Nissan Stadium this year. The 76ers sold their tickets directly through stub hub at one point. Its common.
October 15, 2025 @ 9:44 am
They’ve been at it for a while now. Just certain venues.
October 15, 2025 @ 9:57 am
Shouldn’t Luke Bryan being there knock at least a thousand off the prices?
October 15, 2025 @ 10:18 am
Much as I would love tickets for Alan Jackson, its just not possible. I wish! As a consolation, I have been trying through artist presale to get tickets for Luke Combs at Wembley Stadium in London. I thought no problem. Its a massive stadium and a country singer will probably not fill Wembley. I was wrong. I spent hours in the queue and when I finally got through, no tickets. He has announced a second concert and after hours of queueing, I have again failed to get tickets. Yet, the resale sites have plenty of seats at many times face value. The tickets are supposedly non transferable so how do they have tickets to sell? Very frustrating. The Luke Combs tickets seem to be in demand in London at a very big venue. I am somewhat surprised. Country music has certainly gained a share in the UK market.
October 15, 2025 @ 10:58 am
Well, hopefully it will be filmed and they’ll release a concert movie.