Website/App Crashes, Sticker Shock for Final Alan Jackson Show


This story has been updated (see below).

Country legend Alan Jackson announced his final show for Saturday, June 27th at Nissan Stadium in Nashville with a massive lineup of supporting talent that includes Luke Bryan, Eric Church, Keith Urban, Luke Combs, Riley Green, Cody Johnson, Miranda Lambert, Carrie Underwood, Jon Pardi, Lee Ann Womack, and more to be announced.

With arena-level artists supporting the last opportunity to see Alan Jackson live, you knew demand would be steep. In fact, it seemed unrealistic to think that 55,000 tickets and a single day event would even scratch the surface for demand.

The pre-sale for the concert officially started on Wednesday morning (10-15) through Seat Geek, and immediately the app and website were crashing. All morning, fans who took advantage of the pre-sale registration between October 8th and 13th were seeing “Application error: a client-side exception has occurred (see the browser console for more information).”


Even folks who were able to get to the website or app got the message, “This page is popular right now so a queue has formed, ensuring fair access. When it’s your turn we’ll automatically refresh the page. Thank you for your patience. We are experiencing very high demand so please be patient. Thank you for your understanding.

Some fans are experiencing an error due to the exceptional demand. Please refresh your screen to reenter the queue and keep your place in line if you get bumped out of the queue. There is still inventory remaining.


This was included with a progress bar that wouldn’t budge for many. (FYI, this is what Saving Country Music headquarters is currently experiencing).


Even if/when fans are able to get through, many are being sticker shocked by the exorbitant prices that are not even resale inventory at this point, but the face value price. The cheapest ticket registered is $350 for corner seats in the upper stadium section, with many of the upper deck tickets going for $567 or $576, and some going for as much as $908. Front GA access is going for $2,659, with most lower bowl and floor tickets going for well over $1,000.


The demand for this concert can’t be a shock to anyone. This is Alan Jackson’s final show. If Cross Canadian Ragweed can sell out four consecutive stadium shows for their reunification, Alan Jackson is most certainly going to pack a stadium immediately, especially with the support acts involved. And despite the exorbitant prices, there will be a certain cohort of fans that will pay them.

It seemed implausible from the beginning that one show would be able to satiate demand to see Alan Jackson one final time. But it’s also a fair question of Alan Jackson would be up for doing consecutive shows on consecutive nights as he suffers from the neurological disorder CMT, which is the reasons he’s calling it quits in the first place.

Tickets were scheduled to go on sale to the general public on Friday, October 17 (Alan Jackson’s birthday), but it’s uncertain if any will remain.

UPDATE: As of 3:30 PM Central time, the concert has officially sold out, with none of the 55,000 original tickets remaining.

“I’m proud and overwhelmed by the response from my fans. I’m just sorry there weren’t enough seats for everybody who wanted one,” Alan Jackson said in a press release. “I appreciate all the people that have come to my shows and supported me over the years.”

Without question, Alan Jackson’s  “Last Call: One More for the Road – The Finale” will be a once-in-a-lifetime opportunity. But opportunity to experience it is going to involve a lot of money, and a luck of the draw due to demand.

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